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Elevate Customer Service with Helpando and the Quiq Conversational AI Chatbot

At Helpando, we have partnered with Quiq.com as an official implementation partner, bringing advanced AI-driven customer service solutions to businesses. By combining the power of Quiq’s conversational AI Platform with our expertise in customer service and integrations, we deliver personalized, efficient, and seamless AI powered customer service experiences tailored to our clients’ unique needs. Customizing […]

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Zendesk Sunshine Use Cases

Customers engage with your business across various channels. Your customers data lives in many different places: You might have data stored in your companies database, maybe a cloud based shopify stores order information, there’s customer data in your Zendesk already, and there might be a number of other cloud solutions connected to your business, each solution with it’s own unique set of data.

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What is Zendesk Sunshine?

Not a week passes without one of our customers asking us about the new Zendesk Sunshine framework and what it can be used for. To be honest, for some time we did not have a good answer ourselves. Only after actually getting our hands dirty building solutions based on Sunshine for clients we can now give a proper answer.

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Dealing With a Zendesk Deprecation

A Zendesk deprecation can be intimidating, with the phasing out functionality and features, such as widgets, the web portal, classic interface and customizations. It is actually an excellent opportunity to improve how efficiently you are using Zendesk.

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