Helpando was founded in 2013 by Fabian Dittrich. Fabian worked as part of the Zendesk Professional Services team, helping companies with their cloud migrations and other technical needs. The experience gathered at Zendesk became the foundation for starting Helpando, becoming a Zendesk partner, and building a team that knows all the best practices relating to online customer service.

Fabian works with a global team of freelancers and contractors to deliver on the wide range of online customer support services Helpando provides, exceeding client expectations on a regular basis. When he’s not working with clients, Fabian spends time working on social projects across the globe. He has worked from the back of Land Rover Defender while drive across South America, to experiment with the ideas of a location independent company and meet those changing how we work.He also drove from Berlin across 12 countries in Africa in a old Mercedes Benz to raise money for grass roots charities. He has collaborated with Wired, had writeups in the Financial Times, El Comercio, done several TV, radio, and podcast interviews, delivered keynote talks at DNX, Betahaus, and TedX.

You can read more about what Fabian is up to on his website, here.