Zendesk services
and solutions that work
Migrations are complex, messy and time consuming.
When your accounts move to a new support software they need to bring over their old customer records. We know because we have been doing it for 10 years for over 650 companies.
Helpando has done more migrations into Zendesk than all other partners combined.
If you have a customer who needs a migration we will review it for free, deliver a detailed written quote, deliver it and guarantee the success of your engagement while you can mark up our services and focus only on customer facing communications.
They take more time than expected, are harder to complete and leave customers unhappy with messy data and multiple imports. Don’t learn how challenging migrations are the hard way and give up your project’s profit! We offer fixed cost migrations and do not limit how you price to the end customer. With Helpando you can make a guaranteed margin without doing any work.
You can completely sub contract and white label our services and collect all gross revenue on your paperwork. We will help you build your own project quote or complete RFPs.
If you are thinking about a data migration from one Help Center to another, upgrading or consolidating, Helpando makes it easy and risk free. We make sure your migration is a complete success with our own custom software that manages the entire workflow and mapping.
We have done the largest Zendesk migrations for Fortune 500 companies.
We can migrate
User & customer data
Tickets & cases with statuses
Ticket fields with correct mapping
Forums & knowledge base
Organizations & companies
Business rules, triggers & automations
Macros & text templates
Side conversations
Move data from legacy systems to almost any new CX tool
Even if your system has no API you can send us a SQL or POSTGRES dump or a file with
CSV data and we will migrate it into your new system.