Elevate Customer Service with Helpando and the Quiq Conversational AI Chatbot

At Helpando, we have partnered with Quiq.com as an official implementation partner, bringing advanced AI-driven customer service solutions to businesses. By combining the power of Quiq’s conversational AI Platform with our expertise in customer service and integrations, we deliver personalized, efficient, and seamless AI powered customer service experiences tailored to our clients’ unique needs.

Customizing Quiq’s AI Platform with Helpando

As a certified Quiq Partner, Helpando specializes in implementing and customizing Quiq’s AI technology to enhance agent workflows, optimize customer interactions, and build solutions that address specific business goals.

Key Features and Benefits of Helpando & Quiq AI Solutions

AI Studio Customization
With Quiq’s AI Studio, Helpando develops highly customized chatbot experiences that go beyond basic automation. By integrating your company’s unique knowledge base and external APIs, we ensure your bots can manage complex customer requests accurately and efficiently.

For example, a customer asking about their order status can receive real-time updates on their order, shipment, and delivery timeline directly from the bot—eliminating the need for human intervention.

Custom Knowledge for Specific Use Cases
Our team tailors Quiq’s AI with business-specific data, enabling bots to understand and respond accurately to product inquiries, refunds, cancellations, and more. This personalization ensures your bots reflect your brand voice and provide customer-specific responses.

Seamless API Integrations
Helpando ensures the Quiq AI platform integrates with essential systems, like CRMs and order management tools, allowing bots to access, update, and manage information in real-time. This integration results in faster, more effective customer service interactions.

Enhanced Customer Experience
Through Quiq’s conversational AI, Helpando supports customer interactions across SMS, WhatsApp, web chat, and more, ensuring your customers experience consistency and high-quality support regardless of their preferred channel.

Real-Time Adjustments Using AI Studio
With AI Studio’s advanced features, Helpando continually refines and optimizes bot behavior based on performance data. This ongoing adjustment process enhances response times, conversation flows, and the bot’s ability to understand customer queries, ensuring top-tier bot performance.

Contact Helpando today for a free consultation and see how we can transform your customer service with Quiq and our AI expertise.