All posts in Help Center

Great Examples of Zendesk Help Center Customization

With Zendesk Help Center Customizations you can provide so much more value to your customers. Here are a few examples of custom Help Centers, that will improve your customers’ and agents’ experiences, and overall ticket deflection.
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the basics of a zendesk migration

Migrating your Help Desk: The Very Basics of a Zendesk Migration

Since we started about two years ago we’ve helped more than 200 clients migrate their data from over 30 different source systems, such as Freshdesk, Salesforce, Kayako, to Zendesk. I wanted to share what we’ve learnt about Zendesk migrations, as a summary of our experiences and the best practices we’ve established.
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