Setting up your help desk, should be about one thing only: saving time - everyone's time. With these Zendesk Help Center tips and tricks, you'll not only save your own time, but the time of your agents' and, of course, your customers' as well.
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A Zendesk deprecation can be intimidating, with the phasing out functionality and features, such as widgets, the web portal, classic interface and customizations. It is actually an excellent opportunity to improve how efficiently you are using Zendesk.
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How do you build a good Zendesk Help Center? Here are 5 ideas that every Help Center must have to deliver a good customer and agent experience.
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